Terms of Service

Last updated: November 1, 2023

Introduction

By accessing and using this website (https://bjhsaz.com) and the services provided by Beijing Hongsheng Equipment Installation Co., Ltd. ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, you should not use our services.

These Terms of Service constitute a legally binding agreement between you and Beijing Hongsheng Equipment Installation Co., Ltd. These terms apply to all users of our services, including but not limited to clients, partners, and visitors to our website.

1. Services Provided

We offer the following services:

Project Operation

Comprehensive project management and operational services for mobile applications and games, including user acquisition, market strategy, and performance optimization.

Project Development

Custom development services for mobile applications and games, utilizing cutting-edge technologies and industry best practices.

Self-Developed Projects

Our own developed applications and games with various monetization strategies, built with a focus on long-term user value.

2. User Responsibilities

As a user of our services, you agree to:

Provide Accurate Information

You are responsible for providing accurate, complete, and up-to-date information when using our services.

Lawful Use

You must use our services for lawful purposes only and comply with all applicable laws and regulations.

System Integrity

You agree not to interfere with the proper functioning of our website or services.

Intellectual Property

You must respect the intellectual property rights of Beijing Hongsheng and third parties.

3. Intellectual Property

3.1 Our Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Beijing Hongsheng Equipment Installation Co., Ltd. and is protected by copyright, trademark, and other intellectual property laws.

3.2 Client Intellectual Property

Any intellectual property developed for clients remains the property of the client upon full payment of all fees. We retain certain rights to use the work in our portfolio and for promotional purposes, subject to confidentiality agreements.

3.3 Third-Party Content

Our services may include content owned by third parties. All third-party intellectual property is used with proper authorization and subject to the terms of their respective licenses.

4. Payment and Fees

4.1 Project Pricing

Our pricing is determined based on project scope, complexity, and duration. Detailed quotes will be provided before project commencement. All prices are quoted in USD unless otherwise specified.

4.2 Payment Terms

Payment terms will be specified in each project agreement. Typically, payments are made in phases based on project milestones. Late payments may incur interest charges as specified in the agreement.

4.3 Self-Developed Projects

For our self-developed projects, pricing details for in-app purchases, subscriptions, and other monetization features will be clearly communicated within the respective applications. Revenue sharing terms may apply for partnership arrangements.

4.4 Refund Policy

Refund requests will be evaluated on a case-by-case basis. For custom development projects, refunds are subject to the terms outlined in the signed agreement. For self-developed projects, app store refund policies apply.

5. Confidentiality

We agree to maintain the confidentiality of all client information and project details. This obligation continues even after the termination of our business relationship. We implement appropriate security measures to protect confidential information from unauthorized access, use, or disclosure.

5.1 Information Protection

All client data is treated as confidential and will not be shared with third parties without explicit consent, except as required by law or for the performance of our services.

5.2 Employee Training

Our employees are trained on confidentiality requirements and sign confidentiality agreements as a condition of employment.

6. Limitation of Liability

In no event shall Beijing Hongsheng Equipment Installation Co., Ltd. be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services. Our total liability under these terms shall not exceed the amount paid by you for the services in question during the preceding twelve months.

6.1 Disclaimer of Warranties

Our services are provided "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

6.2 Service Continuity

We do not guarantee uninterrupted or error-free operation of our services. We reserve the right to modify or discontinue services at any time without notice.

7. Warranties

We warrant that our services will be performed in a professional and workmanlike manner. However, we make no warranties regarding the specific business outcomes or results of our services. We warrant that our developers have the necessary expertise and experience to perform the services contracted.

7.1 Service Quality

We warrant that all deliverables will meet the specifications agreed upon in the project documentation and will be free from material defects.

7.2 Timely Delivery

We warrant that services will be delivered according to the schedule outlined in the project agreement, subject to reasonable extensions for unforeseen circumstances.

8. Termination

We reserve the right to terminate or suspend access to our services, without notice, for any conduct that we believe violates this agreement or is harmful to our services or users. Upon termination, you must cease all use of our services and return or destroy all materials provided by us.

8.1 Termination for Cause

We may terminate the agreement immediately if you breach any material provision of these terms or engage in illegal activities through our services.

8.2 Post-Termination Obligations

Upon termination, all provisions that by their nature should survive termination will continue in full force and effect, including confidentiality provisions and limitations of liability.

9. Third-Party Services

Our services may integrate with third-party platforms and services. We are not responsible for the availability, accuracy, or reliability of these third-party services. You are solely responsible for your use of third-party services and compliance with their terms.

9.1 Platform Dependencies

Our services may depend on third-party platforms such as app stores, payment processors, or analytics providers. Disruptions to these services may affect our ability to deliver services.

9.2 Third-Party Policies

You are responsible for compliance with the policies of all third-party platforms and services used in connection with our services.

10. Compliance with Developer Policies

Our services comply with relevant developer policies, including:

Google Play Developer Policy

Full compliance with all requirements for Google Play Store applications, including content policies, technical requirements, and monetization guidelines.

Apple App Store Review Guidelines

Strict adherence to Apple's App Store Review Guidelines for design, functionality, and content requirements.

Regional Requirements

Compliance with specific requirements for app stores in different regions and countries, including local laws and regulations.

11. App Store Requirements

All applications distributed through app stores will comply with:

Functionality and Content

App store requirements for core functionality, user interface, and app content.

User Experience Guidelines

Guidelines for user interface and user experience design to ensure quality and usability.

Metadata and Screenshots

Requirements for app metadata, descriptions, and screenshots that accurately represent the application.

Updates and Support

Policies regarding app updates, customer support, and maintenance requirements.

12. Monetization Guidelines

We adhere to monetization guidelines from various platforms, including:

Google Play Billing

Full compliance with Google Play's in-app purchase and subscription policies.

App Store Guidelines

Alignment with Apple App Store guidelines for in-app purchases and subscriptions.

Ad Network Policies

Compliance with advertising network policies (e.g., Google AdMob) for responsible advertising.

Regional Regulations

Adherence to regional advertising regulations and monetization restrictions.

13. Content Guidelines

All content developed by us complies with:

App Store Content Policies

Strict adherence to content policies of all app stores where applications are distributed.

Regional Content Regulations

Compliance with content regulations in different regions and countries where applications are available.

Intellectual Property Rights

Respect for intellectual property rights in all content developed or used in applications.

User Generated Content

Proper handling of user-generated content features with appropriate moderation and safety measures.

14. Global Compliance

Our services comply with global requirements, including:

Data Protection

Full compliance with data protection regulations (GDPR, CCPA, etc.) in all regions of operation.

Consumer Protection

Adherence to consumer protection laws in all jurisdictions where we operate.

International Trade

Compliance with international trade regulations and export control requirements.

Regional Requirements

Meeting specific business requirements for different regions and countries.

15. User Content

If our services include user-generated content features, we provide mechanisms for content moderation and compliance with applicable age rating requirements. Users retain ownership of their content but grant us necessary licenses to use, display, and distribute content within our applications.

15.1 Content Moderation

We implement appropriate content moderation policies and procedures to ensure compliance with applicable laws and community standards.

15.2 Age Restrictions

User-generated content features are implemented with appropriate age restrictions and parental controls where required by law.

16. Security Standards

We implement appropriate security measures to protect user data and ensure compliance with security standards applicable to the platforms we work with. Regular security assessments are conducted to identify and address potential vulnerabilities.

16.1 Data Protection

Industry-standard encryption and security protocols are used to protect sensitive data in transit and at rest.

16.2 Access Controls

Strict access controls and authentication mechanisms are implemented to prevent unauthorized access to systems and data.

17. Service Level Agreements

For specific projects, service level agreements (SLAs) may be established outlining performance metrics, response times, and availability guarantees. SLAs will be documented separately and incorporated by reference into these terms.

17.1 Performance Metrics

Key performance indicators (KPIs) may be defined for specific projects to measure service quality and effectiveness.

17.2 Support Levels

Different levels of technical support may be available depending on the service package selected.

18. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services after any changes constitutes acceptance of the new terms. For material changes, we will provide reasonable notice through our website or other appropriate channels.

18.1 Notification of Changes

Material changes to these terms will be communicated at least 30 days in advance, where legally required.

18.2 User Options

If you do not agree to the modified terms, you may terminate your use of our services within the specified notice period.

19. Dispute Resolution

Any disputes arising from these terms will be resolved through negotiations between the parties. If necessary, disputes will be resolved in accordance with the laws of the People's Republic of China. We aim to resolve disputes amicably through good faith negotiations.

19.1 Negotiation Process

Initial disputes will be addressed through direct communication between the parties, with escalating steps if necessary.

19.2 Mediation

If negotiations fail, the parties may agree to mediation through a mutually acceptable neutral third party.

20. Governing Law

These terms are governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles. Any legal action or proceeding will be brought exclusively in the courts located in Beijing, China.

20.1 Legal Jurisdiction

The courts of Beijing, China, have exclusive jurisdiction over any disputes arising from these terms.

20.2 Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

21. Contact Information

If you have any questions about these Terms of Service, please contact us:

Legal Department

Email: legal@bjhsaz.com

General Inquiries

Email: support@bjhsaz.com

Business Partnerships

Email: guomingliang@bjhsaz.com

Address

(3rd Floor, Room 303) Room 8, 1st to 3rd Floor, Building 697
Yangguang Street, Miyun District
Beijing, China